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Privacy Policy *
Thank you for visiting Giggleberries.co.uk, ecommerce retailers of designer men's underwear.Why do you collect information about me?
- We only collect information that is necessary for us to be able to;
- Process your order
- Deal with competition entries
- Obtain feedback via online surveys
- Record registrations
- Assist with placing orders
What information do you collect?
- contact information, such as name, address and telephone number,
- online contact information, such as your email address,
- purchase information, such as credit card details
- navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket,
- HTTP cookies.
Do you store my payment details?
We DO NOT store any payment details relating to your preferred method of payment such as credit or debit card details.
How do you handle my payment if you do not store my bank details?
When it comes to making payment and you are asked to enter your bank card details you are not actually on our [giggleberries] site at this point, even though it may appear as though you are.
At this point you have been redirected to our chosen payment handler, which is SagePay and who take and handle payment processing on our behalf in conjunction with our bank, the Bank of Scotland.
When you enter your bank card details for processing by SagePay, you will be on a secure and encrypted page, which you can check by noting that the web address is prefixed with HTTPS to denote that it is a secure connection.
Consequently, we [giggleberries] never get to see any of your bank details and for
Am I consenting to this?
By using our site, you are accepting the practices described in our privacy policy and terms and conditions
Does the privacy policy relate to any other sites?
No, if you link to other web sites, please review the privacy policies posted at those sites because Giggleberries.co.uk assumes no responsibility for the privacy practices or the content of those websites.
Do you pass my information to third parties?
As a general rule we DO NOT pass on any of your details to third parties unless it is to facilitate the processing of your order or to assist you in placing an order with us. Consequently, we only share information for these reasons with SagePay, PayPal and VE Interactive Ltd for the purpose of being able to recontact you should you decide to not complete your transaction.
The only exception to these circumstances is if we are required to do so by law, for example in the investigation and detection of fraud.
Can I check what information you hold about me?
Yes, you can contact us by email and request to see any information we hold about you and to request that it is deleted or amended.
Do you use tracking technology?
Yes, we do use tracking technology so that we can determine the number of visitors to our site and understanding how visitors use our site. This is used purely for the purpose of improving our services, the function and design of our site and learning how we can market our products better.
However, personal information cannot be collected in this way.
Will my information be used to contact me?
Yes, we may choose to contact you via the information you provide us if we feel you might be interested in products and offers we are promoting, to query your order, personal details or to seek feedback and comments about our service.
However, you can opt out of this by contacting us in writing and informing us that you do not wish to be contacted.
Is information about me kept secure?
Your personally identifiable information is kept secure. Only authorized employees, (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
